We Just Update our Return Policy x

We value your privacy and are committed to protecting your personal information

    Information Collection

  • Personal identification information

    We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site-related activities.

  • Non-personal identification information

    We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

  • Usage

    We may collect and use your personal information for the following purposes:

  • To improve the quality of our customer service - the information you provide helps us respond to your customer service requests and support your needs more efficiently.

  • To personalise user experience we may use information to understand how the site is used.

  • To improve our site we may use your feedback to improve our products and services.

  • To run a promotion, contest, survey or other site feature, we may use information to send you details you agreed to receive about topics we think will be of interest to you.

  • To send periodic emails, updates and order information we may use the email address provided. It may also be used to respond to your inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via our site.

  • Cookies

  • Definition – Cookies are small files made up of letters and numbers that are automatically stored on your computer’s browser when you visit certain websites.

  • Purpose - Cookies are used to keep track of your movements on a site, to help you resume where you left off, and remember your preferences. The website saves a corresponding file to the one that is in your browser. In this file the website stores your site movements and any information you have given voluntarily such as your name, address and email address.

  • We use non-essential cookies on the basis of your consent. You have the right to withdraw this at any point. You can set your cookie preferences by changing your browser settings.

  • Information sharing

    We do not sell, trade, or rent users personal identification information to others except under the following circumstances:

  • we will disclose your personal information to third party providers for the purposes of providing online and other payment services, handling credit checks and fraud prevention;

  • we will disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party;

  • we will disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.

  • Information Protection

    Security – At Hemachandra, we want you to feel confident about using our platform and we are committed to protecting the personal information we collect. Your information is only shared with employees who need access to it in order to do their jobs e.g. to process a payment or send you an order update. We have appropriate technical and organizational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorized or unlawful processing and against accidental loss, damage or destruction.

  • Changes to policy

    We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If we do make changes, we will post an updated version of them on this page with an indication of their last updated date.