FLAGSHIP STORE - Kandy, Sri Lanka
939, Peradeniya Road, Kandy
+94 (81) 238 7387
9:00 AM – 5:30 PM
On the rare occasion a client chooses to part with a product, the following procedure will be adhered to
Products may be refunded or exchanged within 14 days of purchase, provided the items are in their original packaging, and not worn. Any certificates, documentation provided with the item and original packaging must also be returned.
We agree to process the refund in the same mode of payment used for the original purchase (excluding
any delivery charges) within 14 business days of receiving your returned item. Cash refunds for cash
purchases can only be offered in store; a bank transfer will be arranged for customers who are
unable to visit us. Gift recipients are entitled to non-refundable merchandise credit.
All returns are subject to inspection by our quality assurance team before a refund is processed.
We regret we cannot offer exchanges or refunds on jewellery that has been altered or resized to the
Neither can we offer exchanges or refunds for customized products/special orders.
By using this website you are agreeing to the terms of our Returns Policy. We reserve the right to modify our Returns Policy as our business needs require. We will post such changes on our website, after which, your continued use of the website shall be deemed as your agreement to the modified terms.
We greatly value our customers and are happy to help with your queries.
If you have any questions or concerns we invite you to contact us