We are happy to provide you with all the information you require to understand our products and services. Should you need further assistance, our expert team looks forward to helping you with any inquiries you have.

How can I get an item repaired and how long will it take?

We offer a complete range of repair and maintenance services. Our experts will first assess your jewellery to determine the work required. A summary will be sent to you by email, outlining applicable charges that require your approval. Following an acceptance of the charges by you, the work will typically be completed within 14 days. Once complete, payment for the repairs will be required before the item is returned to you.